Policy & Procedures


Policy & Procedures

Welcome to the Home Help Service Policy & Procedures section. Please click on the links below to view our policies.

Privacy & Confidentiality

Please click on the file attached to download a PDF of…
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Complaints & Disputes Policy

Please click on the link below to view our Complaints Management…
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Fees Policy

Introduction The National Home and Community Care (HACC) Program Guidelines and…
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Debt Revovery & Overdue Payment

Policy: HHS clients are required to pay a co-contribution for all…
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Advocacy Services

Policy: HHS acknowledges and respects that a client has the right…
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Gift Giving Policy

Policy: HHS requires all staff to perform their duties in a…
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